Return Policy

Thank you for shopping with Elijah Lee Clothing! We want you to be completely satisfied with your purchase. If you are not fully happy with your items, we offer a straightforward return policy to ensure a smooth experience.

 

Return Period:

Customers have up to 14 days from the date of delivery to initiate a return. 

 

Eligibility for Returns:

To be eligible for a return, please ensure that:

- The items are unworn, unwashed, and in their original condition.

- All tags and packaging must be intact.

- You have your proof of purchase (receipt or order confirmation).

 

How to Return:

1. Contact our customer service team at elijahleeclothing@gmail.com to request a return authorization.

2. Once you receive your authorization, securely pack the items in their original packaging.

3. Ship the items back to us at the address provided in the return authorization email.

 

Return Shipping:

Customers are responsible for the return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service to ensure that your return is received.

 

Refund Process:

Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

 

Exchanges:

At this time, we do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order for the desired item.

 

Final Sale Items:

Please note that certain items marked as final sale are not eligible for return. These items will be clearly indicated on our website.

 

If you have any questions or need assistance with your return, please reach out to our customer service team at [customer service email]. We’re here to help!

 

Thank you for choosing Elijah Lee Clothing!